FAQ’s Timeless Bridal
Congratulations on your engagement! We’re here to assist you with any questions you may have as you plan your special day. Below, you’ll find some frequently asked questions that might provide helpful insights as you begin your bridal journey with Timeless Bridal.
When do I need to start dress shopping?
We recommend you start your dress shopping process at least 12-18 months before your wedding date. Each dress is made for you, so we need to allow time for this to be produced and delivered. For some dresses there is the possibility to have a rushed order, so let us know when you book in.
If your wedding is sooner, we do occasionally offer sample sales, where you can buy the dress from the rack in our store, which you could take home the same day. Please check our socials to see when we hold sample sales – @timeless.bridal on Instagram and Tiktok.
Do I need to book an appointment?
All appointments are by appointment only, so you will need to book using the link ‘here’.
If you are however in the area and wish to pop in then you are more than welcome to. If we are free, we can see you there and then!
Do I have to pay for my appointment?
We do charge for our appointments, but these are redeemable against the dress you buy. Please see the type of appointment you wish to book on our booking portal to see the price. You can book your appointment here.
How many people can I bring to my appointment?
Where can I park?
We suggest parking at either South Street carpark or the train station. These are both pay and display.
We strongly advise against parking in either Waitrose or on street. Waitrose maximum parking time is an hour and a half, and we don’t want your appointment to be disrupted to change parking. On street is only an hour too, so stick to the pay and displays.
Do I need to bring bridal shoes to my appointment?
If you have your bridal shoes already then yes, please bring them! If not then we will have a selection of sizes to try in store.
If you know that you want a certain sized heel, we do suggest you bring your own shoes – even if they are not your bridal ones, just so we can measure you to that height.
Can I wear fake tan and makeup?
Absolutely! We want you to feel your best. If you do wish to wear fake tan, we do ask that you ideally apply it two days prior to the appointment, and that the base layer is washed off to risk it transferring to our dresses. Please do not wear any instant tan though. Do your hair too, why not!
I plan on changing size before my wedding, can I have a dress made to what I hope to be?
Do you offer any drinks or snacks?
If you say yes to your dress, we also have a private bar where you can celebrate with your bridal party with some delicious cocktails.
Any tips for finding my dream dress?
Be open minded to see what suits you and your vibe the most. Don’t overbook appointments, or try and do multiple in a day – you will get dress blind! Book one at a time and see how you feel.
Only bring people who will uplift you and be constructive. It is totally normal to shop alone too! Take lots of photos and videos from all angles. Most importantly, enjoy it!
How much will my dress cost?
We pride ourselves on offering luxurious gowns, therefore our prices range between £1300 – £3500. The majority of our gowns are priced between £2000 – £2500 so please bear that in mind when booking your appointment. Our mini dresses are all under £1000.
If we do have a sample sale on, prices are majorly discounted so keep an eye out on our socials for these!
How long will the appointment last?
Our first visit bridal appointment will last for 2 hours. We allow around an hour and a half to have a consultation, pick 5-7 dresses to try, and then retry on the top ones you love with a veil! If you do say yes to your dress, we allow half an hour to measure you, do the paperwork, celebrate with our signature Timeless Cocktails, and of course have your ‘I said yes to the dress’ photo op!
If you come in for a revisit we allow an hour to retry, and then measure and celebrate.
When your dress has arrived, you can book in for an hour try on session and indulge in some celebratory drinks.
I’ve said yes to my dress! When do I pay?
Amazing! We will measure you up in store and take a 50% deposit before you leave. The remaining balance is not due until you collect your dress. We accept all major cards including American Express, as well as cash.
When will my dress arrive?
Depending on the designer, dresses take around 4-6 months to arrive with us. Once they do, we will let you know we have it, prepare it for you and you can book your collection appointment.
You will pay the second payment instalment and will be free to take your dress home.
If you wish for us to hold your dress for you, we can happily do so with a weekly holding fee.
Can I bring children to my appointment?
We do ask that you leave your little ones at home. Young babies are allowed but please let us know beforehand. Anyone over the age of 12 is more than welcome.
What underwear do I need to wear?
It is optional that you wear a bra, as most of our dresses have these built in, but if you wish to please ensure it is a nude, strapless one.
What sizes do you offer?
When you say yes to your dress, we take your individual measurements and order the closest dress size. Bridal sizing is slightly different to everyday clothing sizes, so we try not to dwell on the numbers. Dresses range from size 4-32.
We can also have custom changes made to your dress too – if you need it to be longer, or the neckline lifted this is not a problem.
Do you offer alterations?
We do not offer alterations in house at this time. We do however have two approved seamstresses we recommend you use. Magic Stitches based in North Manchester, or Joan Brown Bridal based in south Cheshire.
I’ve booked my appointment, what happens next?
You will receive a confirmation email with a form attached that we kindly ask for you to complete ahead of your appointment. This will help the Timeless Bridal team get to know you and what you want so that we can prepare to give you the best experience possible!
I've found my dress! What are the next steps?
Congratulations! You will have received all of the details of what happens next in your goodie bag, but please ensure you booked your seamstress ASAP as they get super busy – particularly around summer!
Your dress will take around 4-6 months to arrive with us so don’t panic if you do not hear from us. Once your dress has arrived, and has been checked and prepared by us, we will contact you to book your collection appointment.